Privacy Policy

Otra Web De Tecno Ltd ("we", "us", "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect information in connection with our event planning and organisation services and this website, in accordance with the New Zealand Privacy Act 2020 and the Privacy Principles contained therein.

By using this website or engaging our services, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

Otra Web De Tecno Ltd is an event planning and organisation company registered in New Zealand. Our registered office is located at:

12 Puhinui Road, Manukau City Centre, Auckland 2104, New Zealand
Phone: +64 27 200 7368
Email: [email protected]

2. Information We Collect

We may collect the following types of personal information:

• Contact information: Name, email address, phone number, postal address.
• Event details: Information about events you wish to organise, including dates, guest counts, preferences, and requirements.
• Communication records: Records of correspondence between you and us, including emails and form submissions.
• Financial information: Where relevant to billing and invoicing for services rendered (processed securely).
• Website usage data: Standard server logs including IP addresses and browser information, collected for security and analytical purposes only.

3. How We Collect Information

We collect personal information in the following ways:

• When you complete and submit our contact or enquiry form on this website.
• When you contact us directly by phone or email.
• When you engage our services and enter into a service agreement.
• Through standard website server logs (automated, non-identifiable in isolation).

4. How We Use Your Information

We use the personal information we collect to:

• Respond to your enquiries and provide the event planning services you request.
• Communicate with you throughout the planning and delivery of your event.
• Process invoices and manage billing.
• Comply with our legal and regulatory obligations under New Zealand law.
• Improve our services and our website experience.

We do not use your personal information for direct marketing without your explicit consent, and we do not share your information with third parties for marketing purposes.

5. Cookies and Tracking

This website uses only essential cookies necessary for its basic operation. We do not use tracking cookies, advertising cookies, or any third-party analytics that track your behaviour across other websites. Our cookie banner allows you to acknowledge or decline the minimal cookies in use.

6. Sharing Your Information

We may share your personal information only in the following limited circumstances:

• Service delivery: With trusted vendors and suppliers involved in delivering your event (for example, caterers, venue managers, and entertainment providers) — only the information necessary for them to perform their services.
• Legal requirements: When required by law, court order, or regulatory authority in New Zealand.
• Business transfers: In the event of a sale, merger, or transfer of our business, subject to the same privacy protections.

We never sell your personal information to third parties.

7. Data Storage and Security

We store your information securely and take reasonable steps to protect it from unauthorised access, disclosure, or loss. We use industry-standard security measures and limit access to your personal information to authorised personnel only.

While we take all reasonable precautions, no data transmission over the internet can be guaranteed as 100% secure. If you have concerns about the security of information you have provided to us, please contact us directly.

8. Data Retention

We retain your personal information for as long as is necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer required, we will securely destroy or de-identify it.

9. Your Rights Under the NZ Privacy Act 2020

Under the New Zealand Privacy Act 2020, you have the right to:

• Request access to the personal information we hold about you.
• Request correction of any inaccurate personal information.
• Make a complaint if you believe we have breached the Privacy Act.

To exercise these rights, please contact us at [email protected]. We will respond within 20 working days as required by law.

10. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will indicate the date of the last update at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:

Otra Web De Tecno Ltd
12 Puhinui Road, Manukau City Centre, Auckland 2104, New Zealand
Email: [email protected]
Phone: +64 27 200 7368

If you are not satisfied with our response, you can contact the New Zealand Privacy Commissioner at privacy.org.nz.